I showed this letter to my husband and commented on the ill-use of “you’re” (2x) and “friend’s”. My husband’s reply: They’re selling cars, not diplomas!
I think this is a very nice letter, but I think their should be someone who spel chekcs and grammar chekcs there letters to custamers. I think if the company did that, they wood appear more perfessional.
Since I used to be a teacher - I HAD to used red “pen”… I couldn’t resist!
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